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IPAM not scanning DHCP Addresses

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Hi All,

 

Hi, I am newbie, who is partially managing the Orion.

 

On the IPAM , the DHCP leases are not working. When I look at the logs,

 

ERROR SolarWinds.IPAM.ScanningEngine.JobProcessor.JobProcessorBase`1 (null) - Error occurred when processing DHCP results - serverGroupId: 2497, serverNodeId: 4022

System.Data.SqlClient.SqlException (0x80131904): Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

The statement has been terminated.

   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)

   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()

   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)

   at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async)

   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)

   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()

   at SolarWinds.IPAM.Storage.DAL.ConflictDAL.PurgeConflictData()

   at SolarWinds.IPAM.Storage.DAL.ConflictDAL.StoreDhcpConflicts(Int32 scopeId, List`1 conflicts, Boolean updateConflictData)

   at SolarWinds.IPAM.ScanMerge.DhcpDiscoveryMerger.UpdateScope(Int32 serverId, Int32 scopeId, Int32 groupId, String scopeAddress, Boolean includingGroupTable, DhcpServerType serverType)

   at SolarWinds.IPAM.ScanMerge.DhcpDiscoveryMerger.UpdateScopesState(Int32 serverId, Int32 groupId, Boolean addAutomaticallyNewScopes)

   at SolarWinds.IPAM.ScanningEngine.JobProcessor.JobProcessorOneTimeDhcpServerSync.SubmitResults(UIJob job)

ClientConnectionId:e4634d91-5859-4b86-90d4-0bcf39d4f0ad

 

I am not getting any idea on this and my knowledge is limited. I was pointed to SQL DB performance by few, but SQL Data is on SSDs and storage system is healthy.

 

If I manually run a scan, it throws the same error.

 

Also from the IPAM.Jobs_x file

 

SolarWinds.IPAM.DHCP.Microsoft.DhcpException: The RPC server is unavailable

   at SolarWinds.IPAM.DHCP.Microsoft.DhcpViewer.ThrowException(UInt32 errorcode)

   at SolarWinds.IPAM.DHCP.Microsoft.DhcpViewer.GetDhcpStatistics()

 

System.IndexOutOfRangeException: Index was outside the bounds of the array.

   at SolarWinds.IPAM.DNS.DnsServerManagement.GetIncrementalZoneTransfer(String ipamServerAddress, String zone, Int64& serialNo, Boolean& incrementalResults, Boolean& zoneNotFound)

   at SolarWinds.IPAM.Jobs.DnsZoneTransferJob.DoDnsZoneTransfer(Object param)

 

2014-11-05 12:56:38,501 [STP SmartThreadPool Thread #216] ERROR SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob - GetSubnetInfo

 

 

2014-11-05 12:30:04,356 [STP SmartThreadPool Thread #217] ERROR SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob - GetSubnetInfo(10.18.16.5,10.18.16.0,...) FAIL => code 1722

 

Any leads would be helpful.

 

Regards,

 

kw


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